Zoogla (Pty) Ltd (“Zoogla”, “we”, “us” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other relevant laws. By using our services, you agree to the terms set out in this Privacy Policy.

We collect and process personal information about you to provide our vehicle finance brokerage services. This may include:

• Personal Identification Information: Full name, ID number, contact information (address, phone number, email), date of birth.
• Financial Information: Income, employment status, financial commitments, bank details, credit history.
• Vehicle Information: Details of the vehicle you intend to finance, including model, make, and value.
• Digital and Technical Information: IP address, device type, and browser type, gathered when you use our website or communicate with us electronically.

We collect information in the following ways:

• Directly from You: Information you provide through our website, by phone, email, or in person when applying for vehicle finance.
• Third Parties: Credit bureaus, financial institutions, vehicle dealerships, or other third-party providers may provide information with your consent to facilitate the finance process.
• Automatically: When you use our website, certain information is automatically collected through cookies and similar tracking technologies.

Zoogla uses your personal information for the following purposes:

• To assess your eligibility for vehicle finance;
• To liaise with banks, financial institutions, and credit providers to facilitate vehicle finance applications;
• To communicate with you about your application and any related services;
• To conduct fraud prevention and credit checks;
• To improve our services, including through data analysis and research;
• To comply with legal obligations and respond to regulatory inquiries.

We may share your personal information with third parties, including:

• Credit Providers and Financial Institutions: To assess and process your finance application.
• Service Providers: Third parties providing services on our behalf, such as data storage, analytics, or customer support.
• Regulatory Authorities and Law Enforcement: Where required by law or to protect our rights, property, or safety.

We ensure all third parties uphold similar privacy protections as required by POPIA.

Under POPIA, you have the right to:

• Access and Correct: Request access to or correction of your personal information.
• Object to Processing: Object to certain processing activities.
• Withdraw Consent: Where consent is required, you can withdraw it at any time, though this may impact our ability to provide certain services.
• Lodge a Complaint: Submit a complaint with the Information Regulator if you believe we are in breach of POPIA.

To exercise any of these rights, please contact us at [email protected].

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once it is no longer needed, we will securely delete or anonymize it.

Our website may use cookies and similar technologies to collect technical information to enhance user experience. You can manage cookie settings in your browser, though disabling cookies may affect the functionality of our website.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and significant changes will be communicated to you directly where possible.

For any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Zoogla (Pty) Ltd
Design Quarter, Leslie Road,
Fourways, Johannesburg, 2191.
South Africa
[email protected]